U-verse TV S20 remote control help, info and programming

Try this first if your remote is not working:

• Check the batteries if the appropriate button doesn't light up when pushed.
• Check all the cables to your device to make sure they are secure and connected properly.
• Unplug the receiver if you are still having trouble, and then wait two minutes before plugging it back in and turning it back on.

S20 & S30 remote control features

• Simplified programming options.
• Controls U-verse, your TV and an audio device in one.
• Check out the Options, MyMultiview, and Help buttons.
• Low battery indicator.
• Backlit keys with the S30 model.

Remote control programming

• Instructions for self-programming your remote.
• Let the TV Remote Control Setup tool guide you.

S20 remote control guides and information

• Quick start guide for the S20 - remote program by brand (PDF, 332KB)
• User guide and programming instructions for S20 remote (PDF, 3.40KB)
• Remote control troubleshooting tips

Remote control model number location
The specific model number for your S20 or S30 remote is on the top back of the remote. Instructions in the current user guide (PDF, 1.30MB) apply to both models.

Mobile phone or tablet as remote control
Your mobile phone or tablet can be used as a remote control. Just install the U-verse app (Apple, Android, or Amazon Fire TV) on your mobile device to get a simple remote interface and more options.

Remote control replacement
Order a new or replacement remote.